Privacy Policy
1. Introduction
At Scott-Bot (scott-bot.com), we are deeply committed to protecting your privacy and upholding the highest standards of data protection and transparency. We recognize your right to control your personal information and respect the trust you place in us when you share your data. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of scott-bot.com and any associated services that link to or reference this policy. Scott-Bot operates as the data controller with respect to the personal data collected through its website, meaning we are responsible for determining the purposes and manner in which your personal data is processed.
For all privacy-related inquiries, please contact us at: [email protected].
3. Categories of Data Processed
We may collect and process a variety of personal data to provide our services, enhance user experience, and fulfill our legal and contractual obligations. The types of data we may process include:
3.1 Usage Data
Includes information about how you interact with scott-bot.com, such as IP address, browser type, access times, pages viewed, referring URLs, and session duration. This information helps us improve website functionality and security.
3.2 Account Data
Collected when you create an account or make a purchase. This may include your full name, email address, phone number, and billing/delivery addresses.
3.3 Profile Data
Includes information tied to your choices and behavior on our site, such as purchase history, preferences, saved settings, and activity logs.
3.4 Communication Data
Encompasses any communications you have with us, including customer support inquiries, feedback forms, and email correspondence.
3.5 Technical Data
Associated with your device and browsing setup, such as device model, operating system, browser settings, time zone, language preference, and network provider.
3.6 Transaction Data
Collected when purchases are made and may include payment method details, confirmation references, billing contacts, shipping details, and order history.
3.7 Preference Data
Information you provide regarding your preferences for marketing communications, product interests, and consent choices (opt-in/opt-out statuses).
4. Legal Bases for Processing
We rely on the following lawful bases to process your personal data:
– Consent: Where you have provided clear and informed consent for us to process your data for a specific purpose (e.g., marketing communications).
– Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
– Legal Obligation: When we are legally required to process your data (e.g., for tax and regulatory compliance).
– Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights and freedoms.
5. Your Rights
In accordance with applicable data protection laws, you may exercise the following rights regarding your personal information:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Request correction of any inaccurate or incomplete data.
– Right to Erasure (“Right to Be Forgotten”): Request deletion of your personal information, where appropriate.
– Right to Restriction of Processing: Request that we limit our processing of your data under specified conditions.
– Right to Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
– Right to Object: Object to our processing of your data where we rely on legitimate interest or conduct direct marketing.
– Right to Withdraw Consent: Withdraw any previously given consent at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, you may contact us directly at [email protected]. We will respond to your request in accordance with applicable law.
6. Security Measures
We implement a variety of technical and organizational safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction, including:
– Encryption of data during transmission and storage
– Role-based access controls and multi-factor authentication for system access
– Secure servers and firewall protection
– Routine data backups and disaster recovery procedures
– Ongoing training for personnel handling personal data
7. International Transfers
Personal data collected on scott-bot.com may be stored or processed in countries outside your jurisdiction, including countries that may not provide the same level of data protection. When such transfers occur, we ensure appropriate safeguards are in place, such as:
– The use of Standard Contractual Clauses approved by the European Commission
– Reliance on adequacy decisions where applicable
– Technical safeguards and binding contractual obligations with data processors
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage, Communication, and Technical Data: Retained for up to 12 months.
– Account and Profile Data: Retained for the life of your account and deleted within 90 days after account closure, unless legally required otherwise.
– Transaction Data: Retained for a period of 7 years for accounting and regulatory purposes.
– Preference and Consent Data: Retained until you explicitly withdraw your consent or update preferences.
Data may be retained longer where necessary to comply with legal obligations or defend legal claims.
9. Cookie Policy
Cookies are small data files stored on your browser or device when you visit scott-bot.com. We use the following categories of cookies:
– Essential Cookies: Required for website operation and security, such as session authentication and user login.
– Functional Cookies: Enable enhanced functionality and personalization, like saved preferences and language settings.
– Analytics Cookies: Collect aggregated, anonymized data about usage behavior to help us improve website performance.
– Performance Cookies: Monitor site performance, bandwidth usage, and responsiveness.
10. Cookie Management & Compliance
In accordance with GDPR and CCPA, users are presented with a cookie consent banner upon their first visit to scott-bot.com. You may manage or withdraw consent at any time via your browser settings or cookie preferences tool provided on the site. Non-essential cookies will not be placed without your prior consent.
11. Children’s Privacy
scott-bot.com is not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a minor without parental consent, we will take immediate steps to delete such data. Parents or guardians who believe their child has provided personal information may contact us at [email protected].
12. Policy Revisions and Notifications
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal or operational requirements. When materially significant updates are made, we will notify users via the website or direct communication where appropriate. Continued use of scott-bot.com indicates acceptance of the updated policy.
13. Contact
If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us at:
Email: [email protected]
Website: https://scott-bot.com
We are fully committed to compliance with all applicable privacy regulations and welcome your inquiries regarding how your data is handled.